Terms & Conditions

Last modified: 29 September 2025

Scope

These Terms govern the use of this website and the consultancy and software development services provided by Aidvisor OÜ. By engaging our Services, you agree to these Terms unless otherwise agreed in writing.

Services

Service Description

We provide technical consultancy and software development for customer service operations.

Engagement Terms

The scope, deliverables, fees, and timelines will be agreed in a separate contract, proposal, or Statement of Work (SOW).

Client Responsibilities

The Client agrees to support the Service delivery by meeting the following responsibilities:

  • Provide timely access to information, systems, and personnel necessary for the Services.
  • Ensure compliance with third-party SaaS terms of service.
  • Obtain any required third-party licenses or permissions.

Intellectual Property

Unless otherwise agreed in writing, all intellectual property created specifically for the Client will be transferred upon full payment. The Company retains ownership of pre-existing methodologies, tools, and know-how.

Confidentiality

Both parties agree to treat as confidential any non-public information shared during the engagement and not disclose it to third parties without prior written consent, except where required by law.

Limitation of Liability

The Company will exercise reasonable skill and care. Liability for damages is limited to the total fees paid for the specific Services giving rise to the claim. The Company is not liable for indirect or consequential damages.

Governing Law & Dispute Resolution

These Terms are governed by the laws of Estonia. Disputes shall be resolved through good faith negotiations and, if unresolved, submitted to the exclusive jurisdiction of the Harju County Court (Harju Maakohus).

Changes to Terms

We may update these Terms occasionally. Updated versions will be published on this website with a new effective date.

Contact Us

For questions regarding these Terms, please contact Aidvisor OÜ at support@aidvisor.eu.